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A technical support scam, or tech support scam, is a type of scam in which a scammer claims to offer a legitimate technical support service. Victims contact scammers in a variety of ways, often through fake pop-ups resembling error messages or via fake "help lines" advertised on websites owned by the scammers.
When the telephone rings, the number displayed as caller is the faked trusted number. These calls may be used for vishing , where a scammer impersonates a trusted counterparty in order to fraudulently obtain financial or personal information.