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If you can't sign in because you've forgotten your username, you can use the recovery phone number or the recovery email address linked to your account to recover it. 1. Go to the Sign-in Helper. 2. Enter your recovery phone number or email address that you have access to. 3. Click Continue. 4. Click Yes, send me a verification code.
Sign in to the AOL Account Security page.; Scroll to the bottom of the page. Click Add email or Add phone number.; Follow the on-screen prompts to enter and verify your new recovery info.
Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.
If you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, and you did not tick the preference checkbox "Send password reset emails only when both email address and username are provided", then you can go to the login screen and click 'Reset your password'.
Use the Browser Password Manager as a secure and easy way to manage your online passwords and credentials. Enable or disable the Password Manager 1. Log in to AOL Desktop Gold. 2. Click the Settings icon. 3. Click the Browser option on the left-side of the window. 4. Click the Passwords tab. 5. Select 'Offer to save passwords I enter on the web ...
A security key is a physical device that gets uniquely associated with your AOL account after you enable it. Each time you sign in with your password, you'll be prompted to approve access to your account using your key. This prevents anyone who doesn't have your security key device from gaining access to your account.
Learn how to manage everything that concerns your AOL Account starting with your AOL username, password, account security question and more.
Sign in to AOL Mail, a free and secure email service with advanced settings, mobile access, and personalized compose. Get live help from AOL experts if needed.
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