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A major change for the new Customer Service Centers will be that the MTA agents won't remain inside the structures, but instead make their way around their respective stations looking to help.
HARLEM, NY — A major subway stop in Harlem will get a new Customer Service Center in the near future, which will include MTA agents traveling around the station helping riders wherever they...
HUDSON VALLEY, NY — The MTA has unveiled a new all-in-one mobile app for trip planning and service information that might just let you free up some space on your phone.
The New York City Transit Authority (trading as MTA New York City Transit) provides bus, subway, and paratransit service throughout New York City.
Lost your MetroCard? Getting a refund may become easier as the MTA launched a new online claim form on it’s eFix web site, the New York Post reported. Claims are accepted for 30-day unlimited...
NEW YORK CITY — Fare thee well, MetroCards — the contactless OMNY payment system soon will give straphangers unlimited trips after 12 taps.
Here's How To Pay For Subway Rides With Your Phone. Straphangers will be able to test the MTA's new tap-to-pay fare system starting Friday. Here's what you need to know about OMNY.
The MTA is currently testing another service, MYAAR, that will let paratransit users schedule a ride, track the vehicle's location and provide feedback within the MYmta app.
MANHATTAN, NY — The Metropolitan Transportation Authority (MTA) announced Tuesday that it has successfully installed contactless fare payment at all 151 Manhattan subway stations and all 800 ...
Metro-North and LIRR app users will have to download the new app when it's available, and people will have a password-less sign-in via Google, Apple or SMS, according to an MTA spokesman.