Contact Us

A fraudulent charge is a transaction you did not initiate. If you suspect fraudulent activity on your debit or credit card, contact us immediately at (281) 488-7070 or (800) 940-0780. You can also visit one of our branches.

If it's after hours, please call (866) 692-9364 to place an immediate freeze on your card. Contact us the following business day to cancel your card.

After taking the above steps, you must complete and submit the Wellby Credit and Debit Card Fraud Form.

You can subscribe or opt-in to receive emails from Wellby using this form.

Simply complete the form to subscribe to our email communications.

If you have previously unsubscribed, you will be prompted to opt-in again by requesting an email from Wellby to update your subscription preferences and let us know the topics you're interested in. Open the email you receive from Wellby Financial (hello@e.wellbyfinancial.com) and follow the instructions to opt-in to receive emails from us. We're excited to reconnect!

No, all of our accounts and loans offer online applications that can be completed quickly and at your convenience.

You can schedule an appointment online at the branch of your choice, or give us a call to schedule over the phone.